Your People Dictate
Your Results.Â
WHAT HAPPENS BEHIND THE CHAIR DICTATES WHAT HAPPENS ON YOUR BOTTOM LINE.
You can have a busy salon.
A talented team.
A diary full of clients.
And still be missing more opportunities than you realise.
Because your salon's results aren't created at the end of the month when you open a report.
They're being created every day, behind every chair.
The YES Method™ is a practical salon performance system designed to help you see what's really happening inside your business, understand the behaviours driving your numbers, and create the clarity and consistency to improve them.
system to change what happens next.
Your Salon Can Be Busy And Still Be Leaking Revenue.
The chairs are full. The team is working hard. Clients are coming through the door. So why don't the numbers always reflect how busy you feel?
The quiet leaks you might not see.
What if you don’t need more?
More clients. More marketing. More training. More offers. More pressure.
What if you need to make more of what you already have?
Small moments can add up to big numbers.
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I’ve spent more than 40 years behind the chair and 33 years running my own salon with a fully employed team.
I knew my numbers.
I looked at the reports.
I knew our revenue, rebooking and retail figures.
And I genuinely thought we were doing pretty well.
Then I started looking at my salon differently.
Instead of only asking:
What did we make? (Numbers)Â
I started asking:
What did we miss? (Opportunity)
WHAT WAS HAPPENING BEHIND EVERY CHAIR?
What was happening behind every chair
Were the right conversations actually happening?
Were opportunities being recognised
Were our standards being delivered consistently?
Was every team member doing what we’d trained them to do?
And what was the potential value of everything that was quietly slipping through the gaps?
I put the numbers into what became my Revenue Leak Calculator.
My team wasn't lazy.
They weren't bad at their jobs.
They weren't deliberately costing the salon money.
I simply couldn't see enough of what was happening between the numbers.
AND IF I COULDN'T SEE IT...
HOW COULD I CHANGE IT?
Your Reports Tell You What Happened.
They Don't Always Tell You Why.
YOUR REPORTS SAYS
REBOOKING
⬇︎ -18%
COMPARED TO LAST MONTH
YOURÂ RETAIL REPORT MIGHT SHOW
4%
RETAIL SALES AS A PERCENTAGE OF TOTAL SALES
But a percentage doesn't tell you whether clients were actually receiving professional home care recommendations.
YOUR REVENUE MIGHT BE BELOW TARGET
But the report doesn't show you all the conversations, behaviours, and missed opportunities that created that number.
THE
NUMBERS ARE THE RESULT.
THE BEHAVIOUR IS WHERE IT STARTS.
And that’s the part I realised I needed to see.
The Hardest Part of Running a Salon?
Your People.
AND THE BEST PART?
Your People.
Because your people create your salon.
They build relationships.
They create the experience.
They make the recommendations.
YOUR PEOPLE
DICTATE YOUR RESULTS.
But people are also one of the hardest parts of running a salon.
You train them.
You hold meetings.
You set targets.
You introduce incentives.
Everyone gets excited.
Things improve.
And then...
THE SALON GETS BUSY.
Old habits creep back in.
The motivation fades.
Reminding. Checking. Chasing.
Repeating yourself.
"I've been there."
Your Team Probably Already Knows What To Do.
Knowing Isn't the Problem.
Your team knows rebooking is important.
They know they should recommend the right home care.
They know treatments should be discussed when they're genuinely appropriate.
They know a great consultation matters.
They know clients should receive a brilliant experience.
So why doesn't it happen consistently?
Because knowing what to do and actually doing it every day are two completely different things.
create a habit.
MEETING
follow-through.
responsible for making
sure it happens.
I didn't need to keep telling my team what to do.
I needed a system.
That helped make it happen consistently.
Even when we were busy.
Even when I wasn't standing there.
Even after the motivation wore off.
THAT'S WHY I CREATED
The YES Method™
Introducing The YES Method™
Not Another Salon Course.
A System for How Your Salon Operates.
The YES Method™ wasn't created in a classroom.
It was created on my salon floor because I needed it.
I needed to connect four things I'd spent years looking at separately.
Because they weren't separate at all.
One was creating the next.
The YES Method™ gives salon owners a practical framework for making those connections visible — and then doing something about them.
THIS IS YES.
Not another thing for your team to learn.
A better way for your salon to operate.
What about the Three YESes?
Three everyday areas can tell you an enormous amount about what's happening behind the chair.Â
TREATMENT
APPOINTMENT
This isn't about pushing three things onto every client.
It isn't about scripts that make your team sound like salespeople.
And it isn't about turning your salon into a pressure environment.
It's about making sure appropriate opportunities are being recognised rather than silently missed.
AND WHEN ALL THREE HAPPEN?
That's a Streak.
Simple enough for your team to understand.
Visible enough for you to measure.
Powerful enough to start changing behaviour.
a huge marketing campaign.
with hundreds of new clients.
of the opportunities already
sitting in our chairs.
THE CHANGE
IN MY PEOPLE
WAS.
MORE AWARE.
each other’s wins.
they were achieving.
constantly reminding them...
GREATER OWNERSHIP.
than another salon training programme.
What You'll Get Inside The YES Mehod™
 This isn't about watching videos and taking notes.
YES is designed to be implemented inside your salon.
7 MODULES + 40+ LESSONS
A step-by-step programme taking you through the complete YES framework and showing you how to implement it with your team.
THE REVENUE LEAK CALCULATOR
Discover where potential revenue may already be sitting inside your existing business and understand the financial impact of missed opportunities.
THE YES SCORECARD™
Make everyday behaviours visible and help your team take greater ownership of their individual performance.
THE YES LEADERBOARD™
Recognise consistency, celebrate progress and create positive team accountability.
THE YES DAILY HUDDLE FRAMEWORK
Start the day knowing rather than hoping. A practical daily rhythm that brings your people, priorities, numbers, opportunities and actions together before the salon gets busy.
TEAM TRAINING + IMPLEMENTATION GUIDES
Practical support for introducing YES to your team and turning what you learn into action.
SCRIPTS, TOOLS, TEMPLATES + RESOURCES
So you don’t have to create the implementation systems yourself.
BONUS VAULT
Additional resources to support you as your salon and team develop.
MONTHLY Q&A WITH MAXINE
Ongoing support as you implement YES inside your salon.
LIFETIME ACCESS
Return to the programme and resources whenever you need them.
THE YES METHOD™
DAILY HUDDLE
A practical daily system to bring your people, priorities, opportunities and actions together before the salon gets busy.
THE YES METHOD™
PLANNER
A practical planner designed to help you put the YES Method™ into action and keep your salon focused on what matters.
Created by a Salon Owner
Not Someone Telling Salon Owners
How They Should Run Their Business.
I've spent more than 40 years behind the chair.
More than three decades running a salon.
I've employed teams.
I've made mistakes.
I've had incredible years and incredibly difficult ones.
I've trained people.
Lost people.
Motivated people.
Been frustrated by people.
“Why am I still having to remind everyone?”
Nobody handed me The YES Method™.
I built it because I needed it.
I tested it inside my own salon.
Changed it.
Improved it.
Used it with real team members and real clients on real busy salon days.
This isn't salon theory.
It was built behind the chair.
Who is The YES Method™ For?
YES is for the salon owner who looks around a busy salon and knows:
We should be doing better than this.
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Your salon is busy but the profit doesn’t always reflect it.
You’re tired of having the same conversations with your team.
You’ve invested in training but struggle to make improvements stick.
Performance varies dramatically depending on who’s working.
You’re constantly reminding, checking and chasing.
You don’t really know what’s happening behind every chair when you’re not there.
You want your team to take greater ownership.
You want to grow without automatically assuming you need more clients.
You want to understand WHY your numbers look the way they do, not simply discover them after they’ve happened.
If you’re reading this thinking:
“This sounds like my salon.”
It probably is.
The YES Results Support Promise
I'm Not Interested In Selling You A Programme That Sits In A Folder.
Buying YES won't change your salon. Implementing it will.
That's why this isn't a programme I want you to buy, watch, and forget about.
I want you to use it.
IT.
IT.
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IF YOU FULLY IMPLEMENT THE YES METHOD™ AND DO NOT RECOVER YOUR INVESTMENT WITHIN
30 DAYS
I will personally work with you to identify the opportunities, understand where things aren’t connecting, and help you overcome the obstacles affecting your implementation.
Because I’m not simply giving you access to a course.
I want to help you make it work.
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“CAN I AFFORD £4,995?”
There’s another question I’d ask first.
What could NOT fixing this already be costing your salon?
I thought my salon was doing well.
Then my Revenue Leak Calculator showed me approximately
in potential missed opportunity across one year.
Your number will be different.
It could be significantly lower.
It could be higher.
But until you start looking…
you don’t know.
The YES Method™ is an investment in understanding what’s happening inside the business you already have.
FOUNDER PRICE
The Founder Price will not last forever. The programme will return to its full price of ÂŁ6,000.
Your investment includes the complete 7-module YES Method™ programme, 40+ lessons, Revenue Leak Calculator, YES Scorecard™, Leaderboard™, Daily Huddle Framework, implementation guides, team training, scripts, templates, Bonus Vault, monthly Q&A support and lifetime programme access.
YOU ALREADY HAVE THE PEOPLE.
YOU ALREADY HAVE THE CLIENTS.
Do You Have The System To Get The Best From Both?
For years I thought growth meant more.
More marketing. More clients. More training. More meetings. More reminders. More effort.
But I was looking in the wrong place.
The opportunity wasn’t necessarily outside my salon. It was already sitting in my chairs.
I needed to see it. My team needed clarity. We needed consistency.
And I needed a system that didn’t rely on me standing over everyone making sure things happened.
That’s what I built.
Your reports tell you WHAT happened. YES helps you understand WHY and gives you the system to change what happens next.
Because:
What Happens Behind The Chair Dictates What Happens On Your Bottom Line.
